THE MOST WIDELY USED ASSISTANCE PROGRAM IN THE CZECH REPUBLIC

bringing peace of mind and security to your residents

We are a partner to municipalities that care about people. We help your neighbours handle everyday worries – and together we make your town a place where life is good.

care available 24/7 from Aš to Jablunkov

a psychologist, lawyer, financial advisor or vet always within reach

from 74 CZK / resident

bringing peace of mind and security to your residents

we care
for more than 200,000 people in the Czech Republic and Slovakia

ASSISTANCE PROGRAM IN YOUR MUNICIPALITY

Professional help for your neighbours, always at hand

Psychological support

We believe a modern municipality is made not just of infrastructure, but above all of people and their mental wellbeing. The dobrokruh assistance program gives local governments an effective tool: immediate access to professional psychological help for their residents. Thanks to a network of more than 30 certified psychologists and psychosocial counsellors, we connect an applicant with an expert within 60 minutes of their request. For the municipality, this means functional prevention of social pathologies – addiction, domestic crises or loneliness – without having to build costly local centres.

Working with dobrokruh also helps break down the stigma around mental health difficulties in small towns and villages. Residents gain a safe, discreet space to address anxiety, stress or depression from the comfort of home – and the municipality gains a reputation as a caring place to live. Introducing the program is administratively simple and lets you actively improve quality of life in the community and prevent residents’ personal crises from escalating.

Debt counseling

Residents’ indebtedness and the threat of foreclosure are a significant social burden for municipalities – one that can be prevented by supporting financial literacy and intervening early. Our digital guides module lends residents a helping hand at the moment financial problems are just emerging, helping them understand their options before the situation grows into a crisis.

And when financial difficulties have already arisen, we offer comprehensive debt counselling with a clear way out. Our specialists and partner attorneys help people navigate foreclosures, propose debt consolidation and, where necessary, prepare the documents for a debt-relief filing. dobrokruh’s discreet professional backing is a powerful tool of social prevention for a municipality: it helps keep families stable and protects residents from falling into a debt spiral.

Legal support

Thanks to close cooperation with the law firm of Mgr. Ing. David Veselý, we provide residents with fast, professional legal support, particularly in civil-law matters. People gain expert backing in sensitive issues such as rental housing disputes, divorce or child custody arrangements – moments with a direct impact on the peace and stability of the whole community.

Accessible legal consultations through dobrokruh significantly strengthen the sense of safety and justice in the municipality. In moments of crisis, residents do not feel helpless in the face of complex legislation, which prevents neighbourhood and family disputes from escalating. For local government, this service is another piece of modern social care – it guarantees equal access to professional help and strengthens trust in the municipality as a partner people can rely on.

Online veterinary care 24/7

dobrokruh’s care now also includes an online veterinary service, available to residents 24 hours a day, 7 days a week. For many people, pets are full members of the family – and a pet’s sudden health complications mean great stress and financial strain, especially when regular clinics are closed. Our experts provide professional consultations even at night and at weekends. Residents can be sure that help for their animal companions is within reach at any hour.

For the municipality, it is a unique benefit appreciated by a wide range of residents – from families with children to seniors, for whom a pet is often their main companion. Being able to consult a pet’s health online from the comfort of home saves time and the cost of emergency call-outs, and completes the mosaic of services that make your town a truly friendly place to live.

How to request help?

We designed the path to help to be as simple as possible and to work from any device. Residents can ask for help through the dobrokruh mobile app, on the web, by e-mail or on our non-stop assistance line – so the service is accessible to older generations too. The whole process is fully discreet: all it takes is the municipality’s unique code, which you receive from us once cooperation begins. The system guarantees residents’ anonymity towards the authorities while letting them use the services immediately, without needless paperwork.

Once a request is received, our coordinator contacts the resident right away – a personal guide through the whole situation. They help choose the right specialist and remain a firm point of support throughout. For the municipality, dobrokruh is a complete turnkey service: our team takes care of the expertise, logistics and human touch, while you give your residents a safety net available with a single click or call.

invest in your residents’ well-being

MENTAL HEALTH

MOBILE APP

GUIDES

Mental health and psychological support

Mental health difficulties and stress are behind half of all serious life crises. That is why at dobrokruh we work with more than 30 experts and offer residents immediate access to a psychological consultation – we connect them with a psychologist within 60 minutes. We help with anxiety, stress, depression, loneliness and addiction.

help available 24/7

support for your residents

The dobrokruh assistance program gives your residents immediate access to professional help – psychologists, lawyers and financial advisors. Free of charge, confidentially and tailored to their life situation.

benefits of our assistance program

24/7 support

We help in the mobile app, on the web, by e-mail and over the phone. You can reach us any day – including weekends and public holidays.

Professional approach

Alongside our own team, we work with more than 40 external experts – attorneys, psychologists and financial advisors who are fully available to your residents.

Safe and confidential environment

We automatically anonymise data once each request for help is resolved. We protect your residents’ data like a bank.

Targeted statistics

Every month you receive an anonymised report showing what troubles your residents most often. Alongside the reports, we propose prevention programs and action plans – for example in cooperation with our partner non-profits.

the number one choice in Czechia

dobrokruh is the most widely used assistance program in Czechia – and yet we approach every applicant individually. We offer municipalities the widest range of professional services for their residents, bar none. Because we believe the size of a town does not matter – its people do.

we would be happy to present the program – leave us your contact details

For inquiries, contact us

obce@dobrokruh.cz
+420 799 560 866