THE MOST WIDELY USED ASSISTANCE PROGRAM IN THE CZECH REPUBLIC

bringing peace of mind and security to your residents

We are a partner for municipalities that care about people. Our solution helps your residents better manage everyday challenges and turns your municipality into a place where people enjoy living.

care available 24/7 from Aš to Jablunkov

a psychologist, therapist, lawyer or veterinarian always within reach

from 50 CZK / resident

bringing peace of mind and security to your residents

we care
for more than 200,000 people in the Czech Republic and Slovakia

ASSISTANCE PROGRAM IN YOUR MUNICIPALITY

Professional help for your residents always within reach!

Psychological support

A modern municipality is not built only on infrastructure, but above all on people and their mental well-being. The dobrokruh assistance program offers local governments an effective tool to ensure citizens immediate access to professional psychological support. Thanks to our network of more than 30 certified psychologists and therapists, we can connect applicants with a specialist within 60 minutes of submitting a request. For the municipality, this means a practical solution for preventing socio-pathological phenomena such as addictions, domestic crises, or feelings of loneliness—without the need to build costly local centers.

Cooperation with dobrokruh gives mayors a modern and discreet service that removes barriers linked to the stigma of mental health difficulties in small towns and villages. Residents gain a safe space to address anxiety, stress, or depression from the comfort of their home, while the municipality gains the status of an innovative and caring place to live. Implementing the system is administratively simple and enables you to actively improve quality of life in the community and effectively prevent the escalation of residents’ personal crises.

Debt counseling

For municipalities, residents’ indebtedness and the risk of enforcement proceedings represent a significant social burden that can be effectively prevented through active support of financial literacy and timely professional intervention. Our digital guide module offers residents a helping hand at the moment financial problems are only starting to emerge and helps them gain the orientation they need before the situation escalates.

In cases where financial difficulties have already arisen, we provide comprehensive debt counseling that offers residents a clear path out of crisis. Our specialists and partner attorneys help them navigate enforcement proceedings, propose debt consolidation options, and, where necessary, prepare professional documentation for a debt relief application. By offering this discreet and professional support through dobrokruh, the municipality gains a strong tool for social prevention, helping keep families stable and reducing the risk of residents falling into a debt spiral.

Legal support

Thanks to close cooperation with the law firm of Mgr. Ing. David Veselý, we provide residents with fast and professional legal support, especially in the area of civil law. This service enables people to receive expert representation in sensitive matters such as disputes related to rental housing, divorce issues, or child custody arrangements—situations that directly affect stability and peace across the entire community.

Offering accessible legal consultation through dobrokruh significantly increases the sense of safety and fairness in the municipality. Residents do not have to feel helpless in crisis moments when facing complex legislation, which helps prevent the escalation of neighborly or family conflicts. For municipal leadership, this service is another important piece of modern social care, guaranteeing equal access to professional help and strengthening trust in the municipality as a reliable partner in demanding life stages.

Online veterinary care 24/7

As part of the comprehensive care provided by the dobrokruh program, we now also offer an online veterinary service available 24 hours a day, 7 days a week. For many residents, pets are rightful members of the family, and sudden health complications can be a major source of stress and financial burden—especially when standard clinics are less accessible. Our experts are ready to provide professional consultations during nights and weekends, giving residents immediate peace of mind that help for their animal companions is within reach at any hour.

This service is a unique benefit for the municipality, valued by a wide range of residents—from families with children to seniors, for whom a pet is often their main companion. The ability to consult a pet’s health online from the comfort of home saves time and costs associated with urgent trips to the veterinarian and complements the portfolio of services that make your municipality a truly friendly place to live.

How to request help?

Access to help is designed to be as simple and accessible as possible from any device. Residents can request assistance via the dobrokruh mobile app, on the web, by email, or through a 24/7 assistance hotline—ensuring barrier-free access even for older generations. The authorization process is as discreet as possible: the user only needs to enter a unique municipality code that you will receive from us after the cooperation begins. This system guarantees residents’ anonymity towards the municipal office while enabling immediate use of services without unnecessary administration.

After the request is received, our coordinator contacts the resident promptly and becomes their personal guide in resolving the situation. This professional walks the applicant through the entire process, helps select the most suitable specialist, and remains a stable support point throughout the cooperation. For the municipality, dobrokruh is a fully delivered “turnkey” service—our team takes care of expertise, logistics, and a human approach, while municipal leadership gains a strong safety net for residents available with a single click or call.

invest in your residents’ well-being

MENTAL HEALTH

MOBILE APP

GUIDES

Mental health and therapy

Mental health issues and stress are behind half of serious life crises. That’s why the dobrokruh program works with more than 30 professionals and offers residents immediate access to professional therapy. We connect applicants with a therapist within 60 minutes. We help with anxiety, stress, depression, loneliness, and addiction recovery.

help available 24/7

support for your residents

The dobrokruh assistance program gives your residents immediate access to professional support—psychologists, lawyers, or financial advisors. Free of charge, confidential, and tailored to their life needs.

benefits of our assistance program

24/7 support

We can help via the mobile app, on the web, by email, and by phone. You can contact us every day—including weekends and public holidays.

Professional approach

In addition to our employees, we cooperate with more than 40 external professionals—lawyers, therapists, and financial advisors—who are fully available to your residents.

Safe and confidential environment

After each request is resolved, we automatically anonymize all data. Your residents’ data is protected with bank-level security.

Targeted statistics

Every month, we provide local governments with anonymized reports showing which issues residents face most often. Along with the reports, we also propose preventive programs and action plans—for example in cooperation with our partner NGOs.

the number one choice in Czechia

Even though the dobrokruh assistance program is the most widely used support system in Czechia, we approach every applicant individually and offer municipalities the broadest range of professional services for their residents—by far.

Leave us your contact details to learn more about our program

For inquiries, contact us

obce@dobrokruh.cz
+420 799 560 866